Official OSSH portal

Switch electricity suppliers fast, securely  and  transparently.

The OSSH Change Supplier system guides clients, suppliers and OSSH through a simple, trackable workflow—from registration to scheduled switching.

Get started — it’s free See how it works
10–15 minAverage request time
100%Tracked & auditable
GDPRCompliant handling
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Live status, documents & approvals in one place.

Why use the Change Supplier portal?

Built for clarity and speed—clients, suppliers and OSSH operate on the same source of truth.

Unified workflow

Registration, verification, authorization and switching—connected and consistent.

Document vault

Upload NID/NIPT and authorization files once, reuse safely across requests.

Transparent decisions

Current supplier approvals and OSSH scheduling captured with full activity logs.

Notifications

Email codes and status updates keep participants in the loop at every step.

Access control

Business authorizations and per-contract bindings with expiry and revocation.

Localized

English & Albanian language options for a seamless experience.

How it works

1

Create an account

Register as a client and verify via one-time email code (OTP).

2

Submit request

Pick a new supplier and attach required documents. Track progress in real time.

3

Current supplier approval

Your existing supplier authorizes access/binding for the specific contract.

4

OSSH decision

OSSH reviews, can suspend for missing info or schedule the switch window.

5

Switch & confirmation

On the scheduled date your supply moves to the selected provider.

6

Audit & history

Every action is logged for compliance and future reference.

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Frequently asked questions

How long does switching take?

It varies by case, but most approvals are handled within business days. The scheduled switch date is set by OSSH.

What documents are required?

Typically NID, NIPT (for businesses), and an authorization document when acting on behalf of a company.

Is my data secure?

Yes—access is role-based; documents are stored securely and all actions are audited.

Ready to switch?

Create your account and submit a request in minutes.

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